Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series)

Type
Book
Authors
ISBN 10
1560525789 
ISBN 13
9781560525783 
Category
Customer Service  [ Browse Items ]
Publication Year
2000 
Publisher
Pages
128 
Description
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better service. - from Amzon 
Number of Copies

REVIEWS (0) -

No reviews posted yet.

WRITE A REVIEW

Please login to write a review.