Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series)

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Type
Book
Authors
ISBN 10
1560525789
ISBN 13
9781560525783
Category
Customer Service
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Publication Year
2000
Publisher
Pages
128
Description
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better service. - from Amzon
Number of Copies
1
Library | Accession‎ No | Call No | Copy No | Edition | Location | Availability |
---|---|---|---|---|---|---|
Main | 28 | 1 | Yes |