Know Thy Customer!: How to Follow Marketing's First Commandment
Type
Book
Authors
ISBN 10
0850132738
ISBN 13
9780850132731
Category
Customer Service
[ Browse Items ]
Publication Year
1997
Publisher
Pages
243
Description
Are you a marketing manager, a customer service manager, or anyone involved with -- and affected by -- customer satisfaction? This book should be your first resource on how to monitor the health of the customer relationship to deliver better and more consistent service and satisfaction -- to your customers and to your co-workers through your company. - from Amzon
Number of Copies
1