Rude Awakenings : Overcoming the Civility Crisis in the Workplace
Type
Book
Authors
ISBN 10
079315197X
ISBN 13
9780793151974
Category
Customer Service
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Publication Year
2002
Publisher
Pages
256
Tags
Description
Prevent workplace incivility from poisoning your business with this turnkey program for teaching civility and respect. A nationwide civility crisis is fast draining employee energy, corporate productivity, and consumer goodwill. Rude Awakenings presents a proactive program for dealing with incivility and the prevention of its escalation into a civil lawsuit, bad press, or violence. - from Amzon
Number of Copies
1