New Arrivals

Page 7 of 5

  Title Copies
The Emotional Intelligence Quick Book: Everything You Need to Know to Put Your EQ to Work 
Year: 2005 
ISBN 13: 9780743273268 
Coloring Outside the Lines: Business Thoughts on Creativity, Marketing and Sales 
Edition: 2nd Edition 
Year: 2012 
ISBN 13: 9780966268928 
Raving Fans: A Revolutionary Approach to Customer Service 
Year: 1993 
ISBN 13: 9780688123161 
Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor, and Lead 
Year: 2009 
ISBN 13: 9781934109205 
Delegating Effectively: A Leader's Guide to Getting Things Done 
ISBN 13: 9781604911541 
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation 
ISBN 13: 9780814472569 
11 Lessons in Self-Leadership: Insights for Personal & Professional Success 
ISBN 13: 9780964882904 
Leader Shift: The 11 Essential Changes Every Leader Must Embrace 
Year: 2019 
ISBN 13: 9780718098506 
Leaders Eat Last: Why Some Teams Pull Together and Other Don't 
ISBN 13: 9781591848011 
The Go-Giver: A Little Story About a Powerful Business Idea 
ISBN 13: 9780141049557 
The Great Employee Handbook: Making Work and Life Better 
ISBN 13: 9780982850336 
Millenials Vs. Boomer: Listen, Learn, and Succeed Together 
ISBN 13: 9781608106233 
The Heart of a Leader: Insights on the Art of Influence 
ISBN 13: 9781608101689 
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling and Situation 
ISBN 13: 9780071444538 
Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others 
ISBN 13: 9781118127117 
52 Small Things for Your Mind 
ISBN 13: 9781452131672 
How Successful People Think: Change Your Thinking, Change Your Life 
ISBN 13: 9781599951683 
Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team 
ISBN 13: 9780143111726 
Grit: The Power of Passion and Perseverance 
ISBN 13: 9781501111112 
Execution: The Discipline of Getting Things Done 
Edition: Updated 
ISBN 13: 9780609610572