| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
|
The Emotional Intelligence Quick Book: Everything You Need to Know to Put Your EQ to Work
|
|
Simon & Schuster |
Books |
1 |
|
Coloring Outside the Lines: Business Thoughts on Creativity, Marketing and Sales
|
|
|
Books |
1 |
|
Raving Fans: A Revolutionary Approach to Customer Service
|
|
William Morrow |
Books |
2 |
|
Managing to Learn: Using the A3 Management Process to Solve Problems, Gain Agreement, Mentor, and Lead
|
|
Lean Enterprise Institute |
Books |
2 |
|
Delegating Effectively: A Leader's Guide to Getting Things Done
|
|
Center for Creative Leadership |
Books |
6 |
|
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation
|
|
|
Books |
1 |
|
11 Lessons in Self-Leadership: Insights for Personal & Professional Success
|
|
|
Books |
1 |
|
Leader Shift: The 11 Essential Changes Every Leader Must Embrace
|
|
|
Books |
1 |
|
Leaders Eat Last: Why Some Teams Pull Together and Other Don't
|
|
|
Books |
4 |
|
The Go-Giver: A Little Story About a Powerful Business Idea
|
|
|
Books |
1 |
|
The Great Employee Handbook: Making Work and Life Better
|
|
|
Books |
1 |
|
Millenials Vs. Boomer: Listen, Learn, and Succeed Together
|
|
|
Books |
1 |
|
The Heart of a Leader: Insights on the Art of Influence
|
|
|
Books |
2 |
|
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling and Situation
|
|
|
Books |
1 |
|
Mindful Leadership: The 9 Ways to Self-Awareness, Transforming Yourself, and Inspiring Others
|
|
|
Books |
2 |
|
52 Small Things for Your Mind
|
|
|
Books |
3 |
|
How Successful People Think: Change Your Thinking, Change Your Life
|
|
|
Books |
3 |
|
Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team
|
|
|
Books |
1 |
|
Grit: The Power of Passion and Perseverance
|
|
|
Books |
2 |
|
Execution: The Discipline of Getting Things Done
|
|
|
Books |
2 |