Communicating Change: Winning Employee Support for New Business Goals
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Type
Book
Authors
ISBN 10
0070364524
ISBN 13
9780070364523
Category
Leadership
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Publication Year
1994
Publisher
Pages
252
Description
When a company decides to make a major organizational changewhether it's a new emphasis on customer service, quality management, restructuring or downsizingmanagers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress. Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding principles: Conveying the message through supervisors Communicating face-to-face Making the changes relevant to each work area In addition, a variety of helpful forms, checklists, sample communications, and surveys help managers to quickly put these principles into action. - from Amzon
Number of Copies
1
Library | Accession No | Call No | Copy No | Edition | Location | Availability |
---|---|---|---|---|---|---|
Main | 232 | 1 | Yes |