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Tag: Total Quality Management [ All ]

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  Title Copies
Best Practices in Customer Service 
Edition: 1 
Year: 1999 
ISBN: 0814470289 
ISBN 13: 9780814470282 
 1 
Customer Service For Dummies 
Edition: 1 
Year: 1995 
ISBN: 1568843917 
ISBN 13: 9781568843919 
 3 
Developing Lean Leaders at All Levels: A Practical Guide 
Year: 2014 
ISBN: 0991493206 
ISBN 13: 9780991493203 
 1 
Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less Time 
Edition: 2nd 
Year: 2007 
ISBN: 1576754227 
ISBN 13: 9781576754221 
 16 
The Black Belt Memory Jogger: A Pocket Guide for Six Sigma Success 
Edition: 1st 
Year: 2002 
ISBN: 1576810437 
ISBN 13: 9781576810439 
 1 
The New Lean Pocket Guide XL 
Year: 2006 
ISBN: 0977072010 
ISBN 13: 9780977072019 
 1 
What Is Six Sigma? 
Edition: 1 
Year: 2001 
ISBN: 0071381856 
ISBN 13: 9780071381857 
 4