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Category: Customer Service [ All ]

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  Title Copies
Customer Service For Dummies 
Edition: 1 
Year: 1995 
ISBN: 1568843917 
ISBN 13: 9781568843919 
Delivering Knock Your Socks Off Service 
Edition: 2nd 
Year: 1998 
ISBN: 1840374160 
ISBN 13: 9780814479704 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
ISBN: 0070779740 
ISBN 13: 9780070779747 
Raving Fans: A Revolutionary Approach to Customer Service 
Year: 1993 
ISBN 13: 9780688123161 
Calming Upset Customers (Fifty-Minute) 
Year: 1989 
ISBN: 0931961653 
ISBN 13: 9780931961656 
Communication 2000: Module 9: Communicating with Customers, Learner Guide 
Edition: 1 
Year: 1995 
ISBN: 0538636041 
ISBN 13: 9780538636049 
Satisfied Customer Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World 
Year: 2008 
ISBN 13: 9780385522724 
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers 
Edition: 1 
Year: 2003 
ISBN: 0471237744 
ISBN 13: 9780471237747 
Managing Service As a Strategic Profit Center 
Year: 1991 
ISBN: 0070061890 
ISBN 13: 9780070061897 
Whale Done: The Power of Positive Relationships 
Year: 2002 
ISBN 13: 9780743235389 
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