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Category:
Customer Service
[
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]
Page 1 of 3
Title
Authors/Editors
Publisher
Type
Copies
Customer Service For Dummies
Edition
:
1
Year
:
1995
ISBN
:
1568843917
ISBN 13
:
9781568843919
Karen Leland
Keith Bailey
For Dummies
Books
3
Delivering Knock Your Socks Off Service
Edition
:
2nd
Year
:
1998
ISBN
:
1840374160
ISBN 13
:
9780814479704
Kristin Anderson
Ron Zemke
AMACOM
Books
3
The Big Book of Customer Service Training Games (Big Book Series)
Edition
:
1
Year
:
1998
ISBN
:
0070779740
ISBN 13
:
9780070779747
Peggy Carlaw
Vasudha Deming
McGraw-Hill Education
Books
3
Raving Fans: A Revolutionary Approach to Customer Service
Year
:
1993
ISBN 13
:
9780688123161
Sheldon Bowles
William Morrow
Books
2
Calming Upset Customers (Fifty-Minute)
Year
:
1989
ISBN
:
0931961653
ISBN 13
:
9780931961656
Morgan
Crisp Learning
Books
1
Communication 2000: Module 9: Communicating with Customers, Learner Guide
Edition
:
1
Year
:
1995
ISBN
:
0538636041
ISBN 13
:
9780538636049
Cengage Learning South-Western
Agency for Instructional Technology (AIT)
South-Western Educational Pub
Books
1
Satisfied Customer Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
Year
:
2008
ISBN 13
:
9780385522724
Blackshaw
Doubleday
Books
1
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
Edition
:
1
Year
:
2003
ISBN
:
0471237744
ISBN 13
:
9780471237747
Bernd H. Schmitt
Wiley
Books
1
Managing Service As a Strategic Profit Center
Year
:
1991
ISBN
:
0070061890
ISBN 13
:
9780070061897
Donald F. Blumberg
McGraw-Hill
Books
1
Whale Done: The Power of Positive Relationships
Year
:
2002
ISBN 13
:
9780743235389
Blanchard, Ken
Books
1
1
2
3