New Arrivals

Page 4 of 10

  Title Copies
Communication 2000: Module 9: Communicating with Customers, Learner Guide 
Edition: 1 
Year: 1995 
ISBN: 0538636041 
ISBN 13: 9780538636049 
Streetwise Complete Business Plan with Software: Interactive Software to Quickly Create a Powerful Business Plan (with CD-ROM) with CDROM 
Year: 2002 
ISBN: 1580627986 
ISBN 13: 9781580627986 
Conducting Training Workshops: A Crash Course for Beginners 
Edition: 1 
Year: 1997 
ISBN: 0787911186 
ISBN 13: 9780787911188 
Corporate Universities: Lessons in Building a World-Class Work Force, Revised Edition 
Edition: 2 
Year: 1998 
ISBN: 0786307870 
ISBN 13: 9780786307876 
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers 
Edition: 1 
Year: 2003 
ISBN: 0471237744 
ISBN 13: 9780471237747 
Customer Service For Dummies 
Edition: 1 
Year: 1995 
ISBN: 1568843917 
ISBN 13: 9781568843919 
Dale Carnegie's Lifetime Plan for Success: The Great Bestselling Works Complete In One Volume 
Edition: First Thus 
Year: 1998 
ISBN: 1578660394 
ISBN 13: 9781578660391 
Delivering Knock Your Socks Off Service 
Edition: 2nd 
Year: 1998 
ISBN: 1840374160 
ISBN 13: 9780814479704 
Diversity Pocketbook (Management Pocketbooks) 
Year: 2016 
ISBN: 1903776031 
ISBN 13: 9781903776032 
Don't Oil the Squeaky Wheel: And 19 Other Contrarian Ways to Improve Your Leadership Effectiveness 
Edition: 1 
Year: 2004 
ISBN: 007142993X 
ISBN 13: 9780071429931