New Arrivals

Page 3 of 10

  Title Copies
Best Practices in Customer Service 
Edition: 1 
Year: 1999 
ISBN: 0814470289 
ISBN 13: 9780814470282 
Best Resumes for People Without a Four-Year Degree 
Year: 2003 
ISBN: 1570232040 
ISBN 13: 9781570232046 
Better Business Writing: Third Edition (Fifty-Minute Series Book) 
Edition: 3rd 
Year: 1997 
ISBN: 1560523964 
ISBN 13: 9781560523963 
Beyond Hello 
Edition: 1 
Year: 2000 
ISBN: 0944918042 
ISBN 13: 9780944918043 
Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series) 
Edition: 1 
Year: 2000 
ISBN: 1560525789 
ISBN 13: 9781560525783 
Calming Upset Customers (Fifty-Minute) 
Year: 1989 
ISBN: 0931961653 
ISBN 13: 9780931961656 
Catch! A Fishmonger's Guide to Greatness 
Edition: 1 
Year: 2003 
ISBN: 1576752542 
ISBN 13: 9781576752548 
Championship Team Building: What Every Coach Needs to Know to Build a Motivated, Committed & Cohesive Team 
Year: 2002 
ISBN: 1892882108 
ISBN 13: 9781892882103 
Coaching (The Pocketbook) 
Edition: 2nd 
Year: 2004 
ISBN: 1903776198 
ISBN 13: 9781903776193 
Collections Made Easy: Fast, Efficient, Proven Techniques to Get Cash from Your Customers 
Edition: 1 
Year: 1999 
ISBN: 1564144003 
ISBN 13: 9781564144003