| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
Calming Upset Customers (Fifty-Minute)
|
|
Crisp Learning |
Books |
1 |
 |
Communication 2000: Module 9: Communicating with Customers, Learner Guide
|
|
South-Western Educational Pub |
Books |
1 |
 |
Satisfied Customer Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
|
|
Doubleday |
Books |
1 |
 |
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
|
|
Wiley |
Books |
1 |
 |
Managing Service As a Strategic Profit Center
|
|
McGraw-Hill |
Books |
1 |
 |
Whale Done: The Power of Positive Relationships
|
|
|
Books |
1 |
 |
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling and Situation
|
|
|
Books |
1 |
 |
Great Customer Service on the Telephone (Worksmart Series)
|
|
AMACOM |
Books |
1 |
 |
How Customers Think: Essential Insights into the Mind of the Market
|
|
Harvard Business School Press |
Books |
1 |
 |
Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service
|
|
AMACOM |
Books |
1 |
