Search

Category: Customer Service [ All ]

Page 1 of 3

  Title Copies
Whale Done: The Power of Positive Relationships 
Year: 2002 
ISBN 13: 9780743235389 
 1 
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling and Situation 
ISBN 13: 9780071444538 
 1 
Just A Call Away Series 
1 
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation 
ISBN 13: 9780814472569 
 1 
The Customer Comes Second and Other Secrets of Exceptional Service 
Edition: 1st Edition 
Year: 1992 
ISBN 13: 9780688132460 
 1 
1-800-COURTESY: Connecting With a Winning Telephone Image 
Year: 1998 
ISBN: 1890154075 
ISBN 13: 9781890154073 
 1 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
ISBN: 0070779740 
ISBN 13: 9780070779747 
 3 
Calming Upset Customers (Fifty-Minute) 
Year: 1989 
ISBN: 0931961653 
ISBN 13: 9780931961656 
 1 
Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series) 
Edition: 1 
Year: 2000 
ISBN: 1560525789 
ISBN 13: 9781560525783 
 1 
Delivering Knock Your Socks Off Service 
Edition: 2nd 
Year: 1998 
ISBN: 1840374160 
ISBN 13: 9780814479704 
 3 
123