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Page 3 of 10
Title
Authors/Editors
Publisher
Type
Copies
Best Practices in Customer Service
Edition
:
1
Year
:
1999
ISBN
:
0814470289
ISBN 13
:
9780814470282
Ron Zemke
AMACOM
Books
1
Best Resumes for People Without a Four-Year Degree
Year
:
2003
ISBN
:
1570232040
ISBN 13
:
9781570232046
Wendy S. Enelow
Impact Publications
Books
1
Better Business Writing: Third Edition (Fifty-Minute Series Book)
Edition
:
3rd
Year
:
1997
ISBN
:
1560523964
ISBN 13
:
9781560523963
Susan Brock
Crisp Publications
Books
1
Beyond Hello
Edition
:
1
Year
:
2000
ISBN
:
0944918042
ISBN 13
:
9780944918043
Jeannie Davis
Pat Landaker
Now Hear This
Books
1
Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series)
Edition
:
1
Year
:
2000
ISBN
:
1560525789
ISBN 13
:
9781560525783
Lloyd C. Finch
Crisp Learning
Books
1
Calming Upset Customers (Fifty-Minute)
Year
:
1989
ISBN
:
0931961653
ISBN 13
:
9780931961656
Morgan
Crisp Learning
Books
1
Catch! A Fishmonger's Guide to Greatness
Edition
:
1
Year
:
2003
ISBN
:
1576752542
ISBN 13
:
9781576752548
Cyndi Crother
The Crew of World-Famous Pike Place Fish
Berrett-Koehler Publishers
Books
1
Championship Team Building: What Every Coach Needs to Know to Build a Motivated, Committed & Cohesive Team
Year
:
2002
ISBN
:
1892882108
ISBN 13
:
9781892882103
Jeff Janssen
Janssen Peak Performance Inc
Books
1
Coaching (The Pocketbook)
Edition
:
2nd
Year
:
2004
ISBN
:
1903776198
ISBN 13
:
9781903776193
Ian Fleming
Allan J.D. Taylor
Management Pocketbooks
Books
1
Collections Made Easy: Fast, Efficient, Proven Techniques to Get Cash from Your Customers
Edition
:
1
Year
:
1999
ISBN
:
1564144003
ISBN 13
:
9781564144003
Carol S Frischer
Career Press
Books
2
1
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4
5
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7
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