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Category: Customer Service [ All ]

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  Title Copies
Satisfaction Guaranteed 
Edition: First Edition 
Year: 1994 
ISBN: 1558532862 
ISBN 13: 9781558532861 
 1 
Satisfied Customer Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World 
Year: 2008 
ISBN 13: 9780385522724 
 1 
Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service 
Year: 1997 
ISBN: 0814479715 
ISBN 13: 9780814479711 
 1 
The Best Service Is No Service: How to Liberate Your Customers From Customer Service, Keep Them Happy, & Control Costs 
Year: 2008 
ISBN 13: 9780470189085 
 1 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
ISBN: 0070779740 
ISBN 13: 9780070779747 
 3 
The Customer Comes Second and Other Secrets of Exceptional Service 
Edition: 1st Edition 
Year: 1992 
ISBN 13: 9780688132460 
 1 
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation 
ISBN 13: 9780814472569 
 1 
Whale Done: The Power of Positive Relationships 
Year: 2002 
ISBN 13: 9780743235389 
 1 
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