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Category: Customer Service [ All ]

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  Title Copies
Satisfaction Guaranteed 
Edition: First Edition 
Year: 1994 
ISBN: 1558532862 
ISBN 13: 9781558532861 
 1 
The Best Service Is No Service: How to Liberate Your Customers From Customer Service, Keep Them Happy, & Control Costs 
Year: 2008 
ISBN 13: 9780470189085 
 1 
Beyond Hello 
Edition: 1 
Year: 2000 
ISBN: 0944918042 
ISBN 13: 9780944918043 
 1 
Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series) 
Edition: 1 
Year: 2000 
ISBN: 1560525789 
ISBN 13: 9781560525783 
 1 
Raving Fans: A Revolutionary Approach to Customer Service 
Year: 1993 
ISBN 13: 9780688123161 
 2 
Customer Service For Dummies 
Edition: 1 
Year: 1995 
ISBN: 1568843917 
ISBN 13: 9781568843919 
 3 
Delivering Knock Your Socks Off Service 
Edition: 2nd 
Year: 1998 
ISBN: 1840374160 
ISBN 13: 9780814479704 
 3 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
ISBN: 0070779740 
ISBN 13: 9780070779747 
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