| |
Title |
Authors/Editors |
Publisher |
Type |
Copies |
 |
1-800-COURTESY: Connecting With a Winning Telephone Image
|
|
Aegis Publishing Group, Ltd. |
Books |
1 |
 |
Best Practices in Customer Service
|
|
AMACOM |
Books |
1 |
 |
Beyond Hello
|
|
Now Hear This |
Books |
1 |
 |
Calming Upset Customers (Fifty-Minute)
|
|
Crisp Learning |
Books |
1 |
 |
Communication 2000: Module 9: Communicating with Customers, Learner Guide
|
|
South-Western Educational Pub |
Books |
1 |
 |
Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty Minute Series)
|
|
Crisp Learning |
Books |
1 |
 |
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
|
|
Wiley |
Books |
1 |
 |
Customer Service For Dummies
|
|
For Dummies |
Books |
3 |
 |
Delivering Knock Your Socks Off Service
|
|
AMACOM |
Books |
3 |
 |
Great Customer Service on the Telephone (Worksmart Series)
|
|
AMACOM |
Books |
1 |
