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Category: Customer Service [ All ]

Page 2 of 3

  Title Copies
The Best Service Is No Service: How to Liberate Your Customers From Customer Service, Keep Them Happy, & Control Costs 
Year: 2008 
ISBN 13: 9780470189085 
Customer Service For Dummies 
Edition: 1 
Year: 1995 
ISBN: 1568843917 
ISBN 13: 9781568843919 
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers 
Edition: 1 
Year: 2003 
ISBN: 0471237744 
ISBN 13: 9780471237747 
Communication 2000: Module 9: Communicating with Customers, Learner Guide 
Edition: 1 
Year: 1995 
ISBN: 0538636041 
ISBN 13: 9780538636049 
Beyond Hello 
Edition: 1 
Year: 2000 
ISBN: 0944918042 
ISBN 13: 9780944918043 
Delivering Knock Your Socks Off Service 
Edition: 2nd 
Year: 1998 
ISBN: 1840374160 
ISBN 13: 9780814479704 
Great Customer Service on the Telephone (Worksmart Series) 
Edition: 1 
Year: 1992 
ISBN: 081447795X 
ISBN 13: 9780814477953 
Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service 
Year: 1997 
ISBN: 0814479715 
ISBN 13: 9780814479711 
Best Practices in Customer Service 
Edition: 1 
Year: 1999 
ISBN: 0814470289 
ISBN 13: 9780814470282 
Calming Upset Customers (Fifty-Minute) 
Year: 1989 
ISBN: 0931961653 
ISBN 13: 9780931961656 
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