Librarika: Browse items for "Customer Service" category

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Category: Customer Service [ All ]

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	Title	Authors/Editors	Publisher	Type	Copies
	Great Customer Service on the Telephone (Worksmart Series) Edition: 1 Year: 1992 ISBN: 081447795X ISBN 13: 9780814477953	Kristin Anderson	AMACOM	Books	1
	Tales of Knock Your Socks Off Service: Inspiring Stories of Outstanding Customer Service Year: 1997 ISBN: 0814479715 ISBN 13: 9780814479711	Kristin Anderson Ron Zemke	AMACOM	Books	1
	Best Practices in Customer Service Edition: 1 Year: 1999 ISBN: 0814470289 ISBN 13: 9780814470282	Ron Zemke	AMACOM	Books	1
	Beyond Hello Edition: 1 Year: 2000 ISBN: 0944918042 ISBN 13: 9780944918043	Jeannie Davis Pat Landaker	Now Hear This	Books	1
	Communication 2000: Module 9: Communicating with Customers, Learner Guide Edition: 1 Year: 1995 ISBN: 0538636041 ISBN 13: 9780538636049	Cengage Learning South-Western Agency for Instructional Technology (AIT)	South-Western Educational Pub	Books	1
	Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers Edition: 1 Year: 2003 ISBN: 0471237744 ISBN 13: 9780471237747	Bernd H. Schmitt	Wiley	Books	1
	Customer Service For Dummies Edition: 1 Year: 1995 ISBN: 1568843917 ISBN 13: 9781568843919	Karen Leland Keith Bailey	For Dummies	Books	3
	The Best Service Is No Service: How to Liberate Your Customers From Customer Service, Keep Them Happy, & Control Costs Year: 2008 ISBN 13: 9780470189085	Price Jaffe	Jossey-Bass	Books	1
	How Customers Think: Essential Insights into the Mind of the Market Edition: 1 Year: 2003 ISBN: 1578518261 ISBN 13: 9781578518265	Gerald Zaltman	Harvard Business School Press	Books	1
	Know Thy Customer!: How to Follow Marketing's First Commandment Edition: 1st Year: 1997 ISBN: 0850132738 ISBN 13: 9780850132731	Kevin Sharp Daniel Johnson	Dartnell Corp	Books	1

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